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Delsey Reviews

Helium Shadow 2.0 - 19
Helium Shadow 2.0 - 19" International Carry-On Posted: 7/7/14
Reviewer: James from Norway
Overall: Rated:4 stars! Comfort: Rated:4 stars! Style: Rated:4 stars!

The case looks great and can hold more clothes than it looks. It only has one handle which is on top of the bag, but it is still pretty easy to carry since it's so small. I've traveled once with it and it seems like it will hold up well.

Helium Shadow 2.0 - 29
Helium Shadow 2.0 - 29" Trolley Posted: 6/30/14
Reviewer: from United States
Overall: Rated:5 stars! Comfort: Rated:5 stars! Style: Rated:5 stars!

I recently took a trip to Australia with layovers in Los Angeles, Brisbane, Sydney and Dallas/Fort Worth. Knowing that my luggage was going to be unloaded and reloaded several times both there and back made me extremely nervous about the state in which my luggage would arrive. I needn't have worried. It arrived in the exact same condition (with the exception of some hardly noticeable surface scratches) as when I checked it at the beginning of my trip. I selected the purple to make it easily identifiable (which it was), and the 360 degree rotation wheels made travel through terminals an absolute breeze. The large zipper pocket came in handy to keep my shoes and laundry separate from my clean clothing. Would definitely recommend this suitcase, especially for someone who may be taking a long haul international flight for both the size and how lightweight it is.

Helium SKY - Trolley Garment Bag
Helium SKY - Trolley Garment Bag Posted: 6/7/14
Reviewer: Frank Wilson from Seabeck WA
Overall: Rated:3 stars! Comfort: Rated:3 stars! Style: Rated:3 stars!

I will break my comments into two sections; about the bag and about Zappos customer service. As for the bag I love the design and layout. I want to travel with one bag and often need to take a suit and or suit jacket, slacks and dress shoes, plus street clothes and workout stuff. This bag is well laid out to accommodate all of my needs but I would only rate the bag with three stars due to quality of construction. It is just a little too light in construction. I had to return my first back because a grommet pulled through and tore the fabric of the shoe compartment. I am expecting to have to replace this bag every few years but have not been able to find one that I like better. So the bag gets three stars. As for Zappos customer service I give them five stars! As mentioned above when I had to return my bag I geared myself up to the hassle typically involved in such things. I was prepared to have to pay for a new bag and then wait for a refund when they got the broken bag back. That was not the case at all. The customer service representative heard me out, got a replacement bag in the mail to me and allowed me to return the broken bag without needing a deposit or any additional funds. I will definitely order through Zappos again in the future. They are not just about shoes, or other stuff. Their product is actually great customer service!

Helium Colours - 26
Helium Colours - 26" 4 Wheel Trolley Posted: 6/5/14
Reviewer: Staci Guasto from United States
Overall: Rated:5 stars! Comfort: Rated:5 stars! Style: Rated:5 stars!

Fabulous suitcase! Stylish, sturdy, secure, and has plenty of room for a 2 week trip (if you pack smart). Went through the airline and my luggage had a couple of surface marks, but nothing deep. It held up well and I easily spotted my luggage. Score!

Helium Shadow 2.0 - 19
Helium Shadow 2.0 - 19" International Carry-On Posted: 5/27/14
Reviewer: AH from California
Overall: Rated:5 stars! Comfort: Rated:5 stars! Style: Rated:5 stars!

The airlines are getting picky about the size of carry-on's lately so I shopped around for LIGHT luggage (I am petite and have a challenge putting bags into the overhead) that meet the new size requirements. I looked at the Lipault which was just slightly lighter but I am so glad I went with the Delsey. First, color. When they were unloading the gate checked luggage I could always easily find MY bag. And even the gate checked luggage gets tossed around, so I was glad I had the hard sides. Second, Design. As a previous reviewer mentioned the outside pocket space is part of the total space of the bag, but the outside pocket was perfect for my 1 quart liquid baggie for quick access and my travel itinerary. And somehow the bottom of the side bag seems to expand a bit to give you a little more space. Third, wheels. These wheels are sweet. They roll, turn, pivot and spin making it supper easy to have you luggage move any way you want it to. Over all, a great piece of luggage.

Helium X'pert Lite - 4 Wheel 25
Helium X'pert Lite - 4 Wheel 25" Expandable Suiter Trolley Posted: 5/25/14
Reviewer: from Redding CA
Overall: Rated:5 stars! Comfort: Rated:5 stars! Style: Rated:5 stars!

Bought it for daughter who was traveling back to Australia with her 35 lb 11 month old son. Suitcase was light and packed very well. Very easy to maneuver, which was a plus with baby in tow.

Helium Colours - 30
Helium Colours - 30" 4-Wheel Trolley Posted: 5/23/14
Reviewer: from
Overall: Rated:5 stars! Comfort: Rated:5 stars! Style: Rated:5 stars!

I bought the 26" in blue a couple years ago and love it so much, I just bought the identical 30" for a 2 week trip to Israel. I was thrilled to see the larger size available and still at a reasonable price. This luggage has no zippers to break, is pretty, and very durable. It will get scuffed up a little if you fly, but what luggage wouldn't. Also if it's pouring down rain and your luggage is sitting out on the tarmac waiting to be loaded on the plane, your clothes won't get drenched. You will not be sorry your purchased. Oh! How could I forgot...having 4 wheels, you don't have to tilt and pull behind you. Instead you can lightly push it along at your side--much less strenuous.

Helium Colours - 30
Helium Colours - 30" 4-Wheel Trolley Posted: 5/14/14
Reviewer: Courtney Sandlin from Los Altos, CA
Overall: Rated:4 stars! Comfort: Rated:4 stars! Style: Rated:4 stars!

This is a great luggage! Not only is it light, but it is pretty sturdy as well, which made great for my trip to Japan & Boston. This is my first time with a snap-to-close-only luggage, so it took a bit to get used to, but I love it now. I also love the blue color - it makes it super easy to find when at the airport (no one will be taking your bag and getting away with this one haha). Also, I've received lots of compliments on it since I've had it, which doesn't hurt either! :)

Helium Shadow 2.0 - 25
Helium Shadow 2.0 - 25" Trolley Posted: 4/28/14
Reviewer: Denise Fenton from Seattle
Overall: Rated:5 stars! Comfort: Rated:5 stars! Style: Rated:5 stars!

I purchased the 25", the 29" and the international carry-on as my niece's graduation gift. Her feedback? GREAT color -- distinctive -- AND they nest nicely. From my own experience, I think she'll appreciate the way Delsey stands behind their product -- terrific warranty!

Helium Sky
Helium Sky Posted: 4/16/14
Reviewer: from San Fransicsco, Ca
Overall: Rated:4 stars! Comfort: Rated:4 stars! Style: Rated:4 stars!

The lightest small carry on I have had. I have a Delsey of the same size but bought it 4yrs ago. Empty, it is heavy. This one I can pack a lot and still be able to lift it in the overhead of an airline with ease. I must say with the 4 wheels it is easy to move, but at times, it does fall over easy. It was great dealing with Zappos and had ordered another color and returned it with a return label they gave me. I got my refund!

Helium Breeze 4.0 - Spinner Trolley Garment Bag
Helium Breeze 4.0 - Spinner Trolley Garment Bag Posted: 4/6/14
Reviewer: from Dallas TX
Overall: Rated:3 stars! Comfort: Rated:3 stars! Style: Rated:3 stars!

Wanted this in black which was a lower price. Black was no longer available. Paid a higher price for the brown, but to my dismay they sent me a red case. Zappos was very accommodating sent me a return shipping label to return the red garment bag and immediately shipped the brown bag. When I inspected the brown bag, to my disappointment the zipper on the luggage was defective. I ended settling for the red case.

Helium Shadow 2.0 - 25
Helium Shadow 2.0 - 25" Trolley Posted: 4/1/14
Reviewer: from North carolina
Overall: Rated:5 stars! Comfort: Rated:5 stars! Style: Rated:5 stars!

Suitcases, price, shipping time and packaging were superb. Would buy from Zappos again.

Helium Colours - 30
Helium Colours - 30" 4-Wheel Trolley Posted: 3/29/14
Reviewer: Joseph Hill from Jacksonville Beach, Fl
Overall: Rated:5 stars! Comfort: Rated:5 stars! Style: Rated:5 stars!

Bought two of these for my wife and me to take a 14 day trip to Alaska. Was pleased at the design and how much it can hold. Wife and her mother just got back from a 4 day cruise and they both used the one suitcase. Drawback is you can overpack and have to pay airlines fees. Good purchase.

Helium Shadow 2.0 - 25
Helium Shadow 2.0 - 25" Trolley Posted: 3/26/14
Reviewer: from Virginia
Overall: Rated:5 stars! Comfort: Rated:5 stars! Style: Rated:5 stars!

Haven't actually traveled with these suitcases but will very soon and I am sure their color will help them stand out on the carousel! I bought them both for that and their lightweight since I am recovering from shoulder surgery. Decided to try a hard sided set this time and go more old school since they tend to last forever!

Helium Shadow 2.0 - 19
Helium Shadow 2.0 - 19" International Carry-On Posted: 3/19/14
Reviewer: Carole from Washington DC
Overall: Rated:5 stars! Comfort: Rated:5 stars! Style: Rated:5 stars!

Five stars again for Zappos. 24 hours after ordering, my purchase is in my hands. How do they do that so consistently?! But this review is for the Delsey 19 inch Carry-on, not Zappos. I was worried that the 19" Delsey would be too small for my needs, mainly because the official Delsey video for the bag is so poorly done. If you watch the video, you will see that the angle/perspective of the bag to the arms of the man manipulating it is such that the bag looks to be the size of the man's forearm! It is an illusion. The bag is much bigger than it looks in the video. I have wanted a hard sided bag, but could not get past the lack of outside pockets. This bag has the outer section that enables quick access to full sized laptops and other things you might want quick access to. The padded laptop sleeve is even large enough for my company issued monstrosity of a laptop. This is the main reason this bag caught my eye. I wanted to have my laptop in the wheeled spinner, not on my shoulder. I have done a ton of research/shopping, and decided on this bag, and I do love it. But here are a couple of points I wanted to find in reviews but did not. The padded laptop sleeve is fine for carry on, but I would not trust it for checking. Although hard sided, there is still enough give to cause damage to a laptop should the bag be handled with even moderate roughness. The exterior compartment is great, because frankly, book style luggage is a pain when you want to shove something in or retrieve something quickly. Hard sided luggage without exterior pockets means finding a flat surface (like the floor!) to open the book and access its contents. But keep in mind that the interior as a whole is what it is. The outside pocket is not extra space. The division between the inside and outside compartments is fabric, so if you fully stuff the inside, there may be very little room for much in the outside. Spot on design! Many, if not most bags have zippered expansion forward of the wheel base, which messes with the center of gravity and causes the bag to fall forward. This bag expands between the forward and aft wheels, so it maintains stability when expanded. I love that. I have not yet traveled with this bag, so I cannot rate it for long-term durability. But I am happy with the packability of it. And yes, the wheels feel smooth and easy. I am accustomed to TravelPro and Samsonite soft sided, so the lack of pockets, pockets, everywhere pockets will take some getting used to, but this should not be a problem since I will always have my smaller shoulder bag at all times. And I will always carry a shoulder bag large enough for my laptop just in case I am forced to check my Delsey Carry on.

Helium Shadow 2.0 - 19
Helium Shadow 2.0 - 19" International Carry-On Posted: 2/7/14
Reviewer: MARY RAY from United States
Overall: Rated:5 stars! Comfort: Rated:5 stars! Style: Rated:5 stars!

The separate zip pocket for carrying an iPad or Tablet is the ideal design. The size is small enough to please the budget European airlines. The light weight & strength of the exterior will keep it useful and long-lasting.

Helium Sky
Helium Sky Posted: 1/24/14
Reviewer: bobo from Stroudsburg, PA
Overall: Rated:1 stars! Comfort: Rated:1 stars! Style: Rated:1 stars!

After 9 months of decent usage (maybe 5 or 10 trips), the rubber coating on one of the wheels started coming off. This meant that it would no longer roll straight. Like a supermarket cart with a funky wheel, the bag is constantly trying to get away from me. The warranty is supposed to be for 18 months. 3 emails to the customer service later, they finally respond, stating they would replace the item. 2 months later, trying to figure out what the delay was, I get nothing back. At this point the luggage is as useless as the company's customer service.

Helium Shadow 2.0 - 19
Helium Shadow 2.0 - 19" International Carry-On Posted: 1/16/14
Reviewer: Kevin cukrowicz from Rocky River, Ohio
Overall: Rated:5 stars! Comfort: Rated:5 stars! Style: Rated:5 stars!

Perfect sized carry on that expands to be bigger than it looks. Like the built in TSA approves lock. Stylish and functional.

Helium Sky
Helium Sky Posted: 1/12/14
Reviewer: from Mobile, Alabama
Overall: Rated:5 stars! Comfort: Rated:5 stars! Style: Rated:5 stars!

Excellent purchase. Great quality. Bought as a gift for my husband who's always traveling and he loves it.

Helium SKY - 29
Helium SKY - 29" Exp. Spinner Suiter Trolley Posted: 1/9/14
Reviewer: from
Overall: Rated:5 stars! Comfort: Rated:5 stars! Style: Rated:5 stars!

I was very glad to have purchased this luggage piece. It's spacious, sturdy, and beautiful. The blue is vibrant and allows for easy recognition when attempting to locate it on a conveyer belt.

Helium Colours - 4-Wheel Carry-On Trolley
Helium Colours - 4-Wheel Carry-On Trolley Posted: 1/8/14
Reviewer: from East Lansing, Michigan
Overall: Rated:5 stars! Comfort: Rated:5 stars! Style: Rated:5 stars!

I love this carry-on. You can pack tons of stuff in it, it is a breeze to wheel around and lightweight. It was slightly larger than expected but it met the measurement standard of the major international airline that I traveled on. The best thing about it was the shopping at Zappos. Excellent, efficient, stress free shopping and lightening speed delivery. I am very happy customer!

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