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Zappos.com - Glossary Terms

In addition to offering a wide variety of shoes, clothing, handbags, accessories, and more! We strive to provide you with the best service in the industry. We feel it is our duty to not only provide you with great service, but we would also like to provide a reference guide for you to learn more about us and our industry. We are giving you the inside scoop to our company glossary so you can learn about shoes, handbags and accessories just like us. We hope this guide is useful to you and will make you feel more confident about the features that our products provide. Enjoy!

Other Guides:
Measurement Guide:
A guide to how we measure our products
Size Conversion Chart:
A guide to find your correct size no matter the shoe's origin
  1. A
  2. B
  3. C
  4. D
  5. E
  6. F
  7. G
  8. H
  9. I
  10. J
  11. K
  12. L
  13. M
  14. N
  15. O
  16. P
  17. Q
  18. R
  19. S
  20. T
  21. U
  22. V
  23. W
  24. X
  25. Y
  26. Z
U-Neck
is a neckline that is shaped like an "U".  Also referred to as a "horseshoe neckline."
Unit Bottom
A single shoe bottom made from a mold of rubber or plastic.  It includes the sole, platform heel or wedge.
Upper
The upper part of the shoe, not including the sole.  May be made from leather, fabric or synthetics.
Upper Leather
Any leather used for making shoe uppers.  The principal leathers used for shoe uppers are calf, kid, horsehide, goat, sheep and leathers made from the skin of reptiles.  All of these may be made in a wide variety of finishes, such as smooth, suede, patent, embossed and glossy.
Zappos Family Core Value:

10. Be Humble