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Zappos.com - Glossary Terms

In addition to offering a wide variety of shoes, clothing, handbags, accessories, and more! We strive to provide you with the best service in the industry. We feel it is our duty to not only provide you with great service, but we would also like to provide a reference guide for you to learn more about us and our industry. We are giving you the inside scoop to our company glossary so you can learn about shoes, handbags and accessories just like us. We hope this guide is useful to you and will make you feel more confident about the features that our products provide. Enjoy!

Other Guides:
Measurement Guide:
A guide to how we measure our products
Size Conversion Chart:
A guide to find your correct size no matter the shoe's origin
  1. A
  2. B
  3. C
  4. D
  5. E
  6. F
  7. G
  8. H
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  15. O
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  22. V
  23. W
  24. X
  25. Y
  26. Z
Napa
A supple version of sheepskin leather.
Nappa
A supple version of sheepskin leather.
Natural Grain Leather
A type of leather which displays the leather's original grain.
Neuroma (Or Morton's Neuroma)
A benign, soft tissue mass which forms on the nerve which runs between the metatarsals, in the ball of the foot. When two metatarsal bones are squeezed together, they pinch the nerve that runs between them. This squeezing together of the metatarsal bones is usually a result of narrow shoes, high-heeled shoes, injury, or a biomechanical defect of the foot (such as loose ligaments, pronation, or arches which are too flator high).
Neutral Cushioning Shoes
A Neutral Cushioning shoe is best for runners with a high arch who do not pronate effectively. These shoes do not have medial supports but are more concerned with midsole cushioning. The midsole will provide the extra shock absorption that the lack of pronation is missing. Along with a runner who does not overpronate, Neutral Cushioned shoes also work well for midfoot and forefoot strikers.
Notched Lapel
A lapel that has a cut "V" in the lapel creating a notch.
Nubuck
Lightweight, supple leather used on the upper of the shoe. Buffed to a suede-like appearance.
Zappos Family Core Value:

10. Be Humble