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Aerobed

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Aerobed Reviews

20
20" Premier Mattress - Queen Posted: 7/19/14
Reviewer: from Kernersville NC
Overall: Rated:5 stars! Comfort: Rated:5 stars! Style: Rated:5 stars!

Arrived in good time. Packed beautifully. Very comfortable said the user who slept of it. We have had these over the years and kids jumping on them, they held up for a very long time. We like the new height. Easy to get out of. Zappos has a great website so we could track easily. Overall excellent experience.

9
9" Classic With Dual Comfort Mattress - King Posted: 7/15/14
Reviewer: from
Overall: Rated:5 stars! Comfort: Rated:5 stars! Style: Rated:5 stars!

I don't usually write reviews for products I've purchased but I felt compelled to let the public know this is one of the best purchases I've made in a while. The previous reviewer must have rec'd a lemon b/c our air mattress has endured over 10 camping trips without a leak or issue. My husband and I absolutely love the feature that allows us to adjust the firmness of each side since each side inflates separately. I like it firm and my hubby prefers a softer bed. We purchased a mattress cover and it makes a huge difference in the texture of the mattress. Each side takes about 2 minutes to inflate and less than a minute to deflate. If you own a 4-person or bigger tent, I highly recommend this for a mattress. They should make this in a queen size too.

20
20" Premier Mattress - Queen Posted: 7/7/14
Reviewer: CS from Las Vegas, NV
Overall: Rated:1 stars! Comfort: Rated:1 stars! Style: Rated:1 stars!

Zappos held an event called the "Hoedown" a month ago at their offices to clear some inventory. I was deciding between two air mattresses - one with a memory foam topper, and one without. I decided on the more expensive memory foam topper. Got home, opened the box, and there was NO memory foam topper. I contacted Zappos about a return/refund/exchange credit... they said, "SORRY! You knew the event was final sale!" I understand final sale events, however, I agreed to pay for something that I did NOT receive. For a company that focuses on customer experience, I am VERY disappointed in their efforts to remediate the situation and will NOT purchase from Zappos again. That says a lot, especially because I am a local Las Vegan, where Zappos is headquartered.

20
20" Premier Mattress - Queen Posted: 1/28/14
Reviewer: Denise Kjer from Montevideo, MN
Overall: Rated:5 stars! Comfort: Rated:5 stars! Style: Rated:5 stars!

I have bought three of these beds from Zappos. All I can say is 5 stars all around. I ordered one to be delivered to my son in Minneapolis. UPS delivered it to my son's house but my son never received it. I called Zappos and a new bed was delivered to my house the next day. No questions asked. Unbelievable! I can't say enough good things about Zappos! You rock!

9
9" Classic With Dual Comfort Mattress - King Posted: 12/19/13
Reviewer: from
Overall: Rated:3 stars! Comfort: Rated:3 stars! Style: Rated:3 stars!

I got this for our family summer camp trips. After a few uses, there was a leak somewhere as one side got flat. I'd add more air only for it to get soft again the next day. We used it a lot over the summer for me, my hubby, preschooler, and toddler. Hubby found the leak in the middle seam near the head, so he patched it up and now after 6 patches in the same seam area, there was no point in re-inflating it anymore, so we packed it up and it just occupies space in our closet now. I love that it's a king, big enough for my family of 4 but for the money I paid and for trusting Aerobed name as I had a twin one in my teens for camping, I disappointed and expected better quality. It was too late to return, so I didn't bother contacting Zappos. It's not their fault, it's more of a manufacturer/ product defect with Aerobed.

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